Tag Archives: communication

It’s no problem!

youre_welcome“No problem” seems to have replaced “you’re welcome” as a response to the common expression of gratitude, “Thank you.”  Since communication is a two-way proposition, “no problem” has implications for the hearer.

“It didn’t cost me anything.”  “No big deal.” “If it had been too difficult or costly, I may not have done it.”

“It was easy to do.”  “I would have done it for anyone.”  “I didn’t think about it too much.”

“No sweat.”  “Anyone could have done it.”  “Nothing particularly important happened; no biggee.”
Continue reading It’s no problem!

5 Ways to Cause Others to Quit Listening

ListeningKeeping another person engaged in conversation is an art.  It cannot be assumed that others will be interested in what we are saying, and failing to pay attention to that fact can cause a person to become boorish, irritating, and repelling.  Who wants to be the person that sends others scurrying for the nearest exit?

There are some disciplines or tools that will keep others engaged.  Paying attention to these tools requires some attention and work, but it pays high dividends. Continue reading 5 Ways to Cause Others to Quit Listening